Your public profile and reviews
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Your public profile is the page clients see when they look you up on the NLS. To check yours, open the menu under your profile picture and click View profile. This is how a client sees it: your name, your area, your bio and the NLS Verified badge. Below that, your active listings, the value of your inventory and your buyer wants, all counted from your real listings.
Questions about this
What do clients see on my public profile?
Open the menu under your profile picture and click View profile. Clients see your name, area, bio and the NLS Verified badge, then your active listings, inventory value and buyer wants, all counted from your real listings, and the towns you list in.
What happens when a client contacts me from my profile?
They click Contact Agent, fill in their details and message, and click Send Enquiry. It arrives in your CRM as a new buyer lead in the New Lead column, with the message, phone number and email ready for you to follow up.
How do I ask a client for a review?
Open My Reviews from the menu under your profile picture and click Copy review link. Send it to your client by email or WhatsApp; they pick a star rating, write a few words and click Leave a review. A client doesn't need an NLS account to leave one.
Why doesn't a new review show straight away?
The NLS team checks every review before it goes live, usually within a day or two. Once it's approved, My Reviews shows the new count and your rating, and your stars appear on your public profile.
