Check your public profile and collect reviews

See your profile the way a client sees it, understand where profile enquiries land, and send clients a link so they can leave a review that shows on your page.

Your public profile is the page clients see when they look you up on The NLS. It shows your name, your area, your bio and the NLS Verified badge, then your active listings, the value of your inventory and your buyer wants. Those numbers are counted from your real listings, so the page is only ever as good as what you have on The NLS.

Every profile has a contact button that turns a visitor into a lead in your CRM, and a star rating built from client reviews. This guide walks through checking the page, following up an enquiry, and asking a client for a review.

1. 1

   Open your profile as a client sees it

   Click your profile picture at the top of any page and choose View profile from the menu. This is the public page, exactly as a client sees it.

   At the top are your name, your area, your bio and the NLS Verified badge. Below that, your active listings, the value of your inventory and your buyer wants. Market presence shows the towns you list in. Further down, clients can browse your properties and your buyer wants.

   Note If a number looks wrong, the fix is in your listings, not on the profile. The page counts whatever is live under My Listings.

2. 2

   Know what a client's enquiry does

   Every profile has a Contact Agent button. A client clicks it and fills in their name, email, phone, what they are interested in, and a message. They click Send Enquiry and it comes straight to you.

   You do not need to do anything to receive it. In your CRM the enquiry arrives as a new buyer lead in the New Lead column. Open it and the message, phone number and email are already there, ready for you to follow up.

3. 3

   Open My Reviews

   From the same menu under your profile picture, choose My Reviews. You will see your star rating, your review count, and how many reviews are positive or negative.

4. 4

   Send a client your review link

   Click Copy review link. Paste the link into an email or a WhatsApp message to your client, with a line asking whether they would mind leaving a few words about working with you.

   The best moment to ask is soon after a completed sale or a successful viewing, while the experience is fresh.

5. 5

   What your client does

   Your client opens the link, picks a star rating and writes a few words. They do not need an NLS account: a visitor who is not logged in is simply asked for their name and email. They then click Leave a review.

   The NLS team checks every review before it goes live, usually within a day or two. You do not need to approve it yourself.

   Note Tell the client about the short check in advance, so they do not think their review was lost.

6. 6

   See your rating go live

   Once a review is approved, My Reviews shows the new count and your rating. Your stars appear on your public profile, and clients can click them to read every review.